To be the insurance company of choice.
With over fifteen years of superb operational efficiency
Phoenix Insurance is among the top in Ghana
Phoenix Insurance aims to offer personalized and speedy insurance services of the highest quality to our clients.
To set us apart from the competition, we will use skilled personnel and deploy appropriate technology to facilitate our business processes.
Our Insurance Advantage
At Phoenix Insurance, we have a deep understanding of the issues facing our customers. We believe in offering more than just insurance.
Our dedicated staff is committed to helping clients protect their assets by providing:
- Specialist insurance advice;
- Flexible underwriting, and
- Independent, on-site risk management inspections and expert advice.
We differentiate ourselves from all others by:
- Providing a delightful service experience for our clients and intermediaries, through a delightful customer service culture;
- Creating innovative, value-added products to meet the changing needs of today’s discerning customer, and
- Encouraging an organizational culture that fosters growth, and embraces diversity.
Our Corporate Objectives
Our objectives include:
- To settle and pay genuine claims within days, after all the required supporting documents have been submitted;
- To design innovative products to meet the needs of special segments of the insurance market, and
- To keep employees satisfied, in order to maintain an impeccable customer service quality.